You can configure how SellerZen treats multichannel fulfillment (MCF) orders by going to the integration page on your SellerZen account.
In the field Multichannel Fulfillment Orders under the Sales tab, select one of the following three options:
- Ignore orders and fees. This is the default option. We will ignore multichannel fulfillment orders and fees. Orders and fees are marked as manually processed.
- Import in only fees. We will ignore the invoice and items. Orders are marked as manually processed. We'll only import the fees (fulfillment and any other fee) as an expense.
- Import in order and fees. We will import the multichannel fulfillment order: invoice with items and the fees as an expense. The invoice we create will have the correct inventory quantity, but it'll be $0 since we don't have the sales data.
If you are using another third party integration to handle your MCF orders, you may want to select option 1 or option 2. If you want SellerZen to bring in your MCF orders, select option 3.
Save your selection once you've made your decision.